Privacy Policy

At Aurora by Vimpy, we respect your privacy and are committed to protecting the personal information you share with us when using our website, placing orders, or contacting us through WhatsApp, Instagram, or other communication channels.

1. Information We Collect

To provide you with the best service, we may collect the following information:

  • Name and contact details (phone number, email address).

  • Delivery address and billing information.

  • Order history and payment confirmation details.

  • Customization requests, messages, or inquiries shared by you.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders.

  • To confirm payments and manage delivery logistics.

  • To respond to your inquiries and support requests.

  • To manage custom or bulk orders.

  • To improve your overall shopping experience and provide order-related updates.

3. Payments

Payments are processed through secure third-party payment gateways or banking channels. Please note that Aurora by Vimpy does not store sensitive information such as card details, UPI PINs, or banking passwords on our website.

4. Sharing of Information

We value your trust. We share limited customer details with delivery partners, payment processors, or essential service providers only to the extent necessary to complete your order or provide customer support. We do not sell your personal data to third parties.

5. Marketing Communication

With your consent or based on our existing relationship, we may share updates regarding new product launches, festive collections, special offers, or gifting information. You may opt out of these communications at any time by contacting us.

6. Data Security

We take reasonable steps to safeguard your personal information. However, please be aware that no digital platform can guarantee absolute security. We advise our customers to avoid sharing sensitive payment passwords or confidential credentials over messages.

7. Contact Us

If you have any questions or concerns regarding our privacy practices, please reach out to us: